Refund & Cancellation Policy

1. Nature of Our Services

Prime Stock Research provides financial research, market analysis, and stock recommendation research services. Once recommendations are published or transmitted (via SMS/WhatsApp), the intellectual service is considered fully delivered. Because the information cannot be "returned" or "reversed," we do not offer refunds.

2. Market Volatility & Risk Acknowledgement

Investments in the stock and derivatives market are subject to high volatility and risk. While our research analyst team implements strict stop-loss measures and thorough analysis, we do not guarantee profits or promise any assured returns.

Losses incurred during a subscription period are a normal part of capital markets and do not constitute grounds for refund requests or chargebacks.

3. Subscription Cancellations & Transfers

Active subscription plans cannot be cancelled mid-term. Fees paid for a specific package are locked to that service. However, clients can request a one-time pause of their subscription in case of emergency (up to a maximum of 30 days) by emailing info@primestockresearch.com with supporting documents, subject to management approval.

4. Pre-subscription Research Details

We highly recommend that prospective clients review our:

• Pricing and Services Table
• Investor Charter and rights
• Complaint Redressal and History

Please subscribe only after you are completely satisfied with our past performance, disclosures, and risk-profiling parameters.

5. Dispute Resolution

In the event of any billing queries, technical payment failures (double charges), or active plan setup issues, please contact our support desk immediately at info@primestockresearch.com. We will audit the logs and rectify any genuine duplicate charge or processing failure within 7 business days.